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Last updated 1 month ago

Terms and Conditions for Soulbound.game

These Terms and Conditions ("Terms") form a legally binding contract between you and Webb Technology Limited ("Web", "we", "us", or "our"), the developer and publisher of Soulbound.game. These Terms govern your use of our website, services, and browser-based multiplayer game (the "Game"). By creating an account, accessing the Game, or using the Site in any capacity, you confirm that you accept and agree to these Terms. If you do not accept these Terms, do not use the Site or Game.

These Terms incorporate our and , all of which apply to your use of the Game.


1. Definitions

  • "Game" refers to Soulbound.game, including its web client, Discord integration, game content, and any related services.

  • "Content" includes all visual, audio, narrative, gameplay, and AI-generated assets in the Game.

  • "User Content" refers to player-generated content, including usernames, guild names, chat logs, and uploaded materials.

  • "Wallet" refers to a non-custodial digital wallet used to interact with blockchain-based features.

  • "Virtual Items" refers to all in-game assets not tied to the blockchain.

  • "Tokenized Assets" refers to assets represented as blockchain tokens.

  • "UK GDPR" refers to the retained EU General Data Protection Regulation (Regulation (EU) 2016/679) as it applies in the UK.


2. Binding Agreement & Legal Age

These Terms form a binding agreement between you and us. By downloading, installing, accessing, or using the Game or Site, you accept and agree to these Terms. You must be at least 13 years old to use Soulbound. To use wallet or blockchain features, you must be at least 18 years old.

If you are under 18, you confirm you have permission from a parent or legal guardian. Parents are responsible for supervising the activities of minors.


3. Changes to These Terms

We may change these Terms at any time, including due to updates in:

  • Applicable UK law or regulatory requirements

  • Platform policies (e.g. Discord, Steam, Apple, Google)

  • Game design, monetisation, or moderation systems

Material changes will be notified via the Game or Site. Continued use after changes constitutes your acceptance.


4. Account and Access

You must create an account to access core features. You are responsible for keeping your credentials secure. You may not:

  • Share, rent, sell, or transfer your account

  • Access another person’s account

  • Use automation tools to bypass restrictions

We reserve the right to terminate or suspend any account that violates these Terms.


5. Moderation, Abuse & Safety

We take player safety seriously and comply with the UK’s Online Safety Act and ICO guidance.

We use:

  • Automated moderation filters (AI-powered, including ElevenLabs speech + chat analysis)

  • Human moderators (staff-led enforcement)

  • Player abuse reporting tools (in-game reporting system)

We do not permit:

  • Harassment, abuse, discrimination, or threats

  • Impersonation of staff or others

  • Promotion of illegal activity or content

Accounts found to be in breach may be muted, suspended, or banned. We may also report illegal activity to relevant authorities, in compliance with our legal obligations under UK legislation.


6. Intellectual Property

All rights in the Game, Site, and associated content remain with Web Technology Limited or its licensors. This includes all visual, audio, narrative, AI-generated, and blockchain components.

We grant you a non-exclusive, non-transferable, revocable licence to use the Game for personal, non-commercial purposes. You may not:

  • Reverse engineer, decompile, or copy any part of the Game

  • Host unauthorized servers or run clones

  • Use automation, exploits, or unauthorized tools


7. User Content

You retain ownership of any content you create or submit, but you grant us:

  • A worldwide, royalty-free, irrevocable licence to use, modify, display, and distribute your content

  • Permission to moderate or remove content at our discretion

You must not upload or share anything that:

  • Is illegal, obscene, or discriminatory

  • Infringes third-party rights

  • Violates our Content Standards Policy


8. Game Rules & Content Standards

Violations may result in penalties including:

  • Muting

  • Temporary bans

  • Permanent account termination


9. In-Game Items and Tokenized Assets

9.1 Virtual Items

These include cosmetic items, rewards, and in-game currency. You receive a limited, non-transferable licence to use these within the Game. They:

  • Remain our property

  • Have no real-world value

  • May be altered or removed at our discretion

9.2 Tokenized Assets

Some features include blockchain-based assets. These:

  • Are not financial instruments

  • Are not sold or managed by us once transferred on-chain

  • Are used entirely at your own risk

You are solely responsible for your wallet, private keys, and interactions with smart contracts. We accept no liability for blockchain-related loss or malfunction.


10. Subscription and Payment Terms

All payments and monetisation features in Soulbound are currently handled through Discord’s integrated commerce system. Discord acts as the merchant of record for all purchases.

  • Local pricing and taxes are applied automatically by Discord, based on your location and platform.

  • Payment processing, refunds, billing disputes, and invoicing are managed by Discord in accordance with their Monetization Terms.

We do not currently process or store any payment details directly. Users must comply with Discord’s payment terms when making purchases.


11. Anti-Cheat and Exploits

We deploy automated anti-cheat systems and server monitoring tools. You may not:

  • Use bots, macros, or auto-clickers

  • Exploit bugs or unintended mechanics

  • Modify the client or packet data

Violations may result in account termination, item removal, and legal action under the UK Computer Misuse Act 1990.


12. Data Protection and Privacy

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

We use:

  • Mixpanel for gameplay analytics

  • Discord OAuth for identity linkage

  • Cookies and session tokens for web performance


13. Termination and Refunds

We may suspend or terminate your access without notice for any breach of these Terms. Termination includes:

  • Revocation of licences

  • Deletion of items and progression

  • Permanent bans from all services

Refunds are not offered unless required by UK consumer protection law.


14. Disclaimers and Limitation of Liability

The Game and Site are provided "as is" and "as available". To the maximum extent permitted by law:

  • We disclaim all warranties (including merchantability, fitness for purpose)

  • We are not liable for indirect or consequential damages

  • Our total liability is capped at the amount paid by you in the last 6 months

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.


15. Force Majeure

We are not liable for events outside our control, including:

  • Natural disasters

  • Power or internet outages

  • Strikes

  • Cyberattacks

  • Regulatory restrictions


16. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. You and we agree to submit to the exclusive jurisdiction of the courts of England.

You waive any right to class action proceedings, to the extent permitted under UK law.


17. Contact Us

If you have any questions, please contact us at: [email protected]

Webb Technology Limited Registered in England and Wales


By using Soulbound, you acknowledge that you have read, understood, and agreed to these Terms, our EULA, Privacy Policy, and Content Standards Policy.

You must comply with our , which form part of these Terms.

For full details, see our .

End User Licence Agreement (EULA)
Privacy Policy
Game Rules
Privacy Policy