Terms & Conditions
Last updated
Last updated
These Terms and Conditions ("Terms") form a legally binding contract between you and Webb Technology Limited ("Web", "we", "us", or "our"), the developer and publisher of Soulbound.game. These Terms govern your use of our website, services, and browser-based multiplayer game (the "Game"). By creating an account, accessing the Game, or using the Site in any capacity, you confirm that you accept and agree to these Terms. If you do not accept these Terms, do not use the Site or Game.
These Terms incorporate our and , all of which apply to your use of the Game.
"Game" refers to Soulbound.game, including its web client, Discord integration, game content, and any related services.
"Content" includes all visual, audio, narrative, gameplay, and AI-generated assets in the Game.
"User Content" refers to player-generated content, including usernames, guild names, chat logs, and uploaded materials.
"Wallet" refers to a non-custodial digital wallet used to interact with blockchain-based features.
"Virtual Items" refers to all in-game assets not tied to the blockchain.
"Tokenized Assets" refers to assets represented as blockchain tokens.
"UK GDPR" refers to the retained EU General Data Protection Regulation (Regulation (EU) 2016/679) as it applies in the UK.
These Terms form a binding agreement between you and us. By downloading, installing, accessing, or using the Game or Site, you accept and agree to these Terms. You must be at least 13 years old to use Soulbound. To use wallet or blockchain features, you must be at least 18 years old.
If you are under 18, you confirm you have permission from a parent or legal guardian. Parents are responsible for supervising the activities of minors.
We may change these Terms at any time, including due to updates in:
Applicable UK law or regulatory requirements
Platform policies (e.g. Discord, Steam, Apple, Google)
Game design, monetisation, or moderation systems
Material changes will be notified via the Game or Site. Continued use after changes constitutes your acceptance.
You must create an account to access core features. You are responsible for keeping your credentials secure. You may not:
Share, rent, sell, or transfer your account
Access another person’s account
Use automation tools to bypass restrictions
We reserve the right to terminate or suspend any account that violates these Terms.
We take player safety seriously and comply with the UK’s Online Safety Act and ICO guidance.
We use:
Automated moderation filters (AI-powered, including ElevenLabs speech + chat analysis)
Human moderators (staff-led enforcement)
Player abuse reporting tools (in-game reporting system)
We do not permit:
Harassment, abuse, discrimination, or threats
Impersonation of staff or others
Promotion of illegal activity or content
Accounts found to be in breach may be muted, suspended, or banned. We may also report illegal activity to relevant authorities, in compliance with our legal obligations under UK legislation.
All rights in the Game, Site, and associated content remain with Web Technology Limited or its licensors. This includes all visual, audio, narrative, AI-generated, and blockchain components.
We grant you a non-exclusive, non-transferable, revocable licence to use the Game for personal, non-commercial purposes. You may not:
Reverse engineer, decompile, or copy any part of the Game
Host unauthorized servers or run clones
Use automation, exploits, or unauthorized tools
You retain ownership of any content you create or submit, but you grant us:
A worldwide, royalty-free, irrevocable licence to use, modify, display, and distribute your content
Permission to moderate or remove content at our discretion
You must not upload or share anything that:
Is illegal, obscene, or discriminatory
Infringes third-party rights
Violates our Content Standards Policy
Violations may result in penalties including:
Muting
Temporary bans
Permanent account termination
9.1 Virtual Items
These include cosmetic items, rewards, and in-game currency. You receive a limited, non-transferable licence to use these within the Game. They:
Remain our property
Have no real-world value
May be altered or removed at our discretion
9.2 Tokenized Assets
Some features include blockchain-based assets. These:
Are not financial instruments
Are not sold or managed by us once transferred on-chain
Are used entirely at your own risk
You are solely responsible for your wallet, private keys, and interactions with smart contracts. We accept no liability for blockchain-related loss or malfunction.
All payments and monetisation features in Soulbound are currently handled through Discord’s integrated commerce system. Discord acts as the merchant of record for all purchases.
Local pricing and taxes are applied automatically by Discord, based on your location and platform.
Payment processing, refunds, billing disputes, and invoicing are managed by Discord in accordance with their Monetization Terms.
We do not currently process or store any payment details directly. Users must comply with Discord’s payment terms when making purchases.
We deploy automated anti-cheat systems and server monitoring tools. You may not:
Use bots, macros, or auto-clickers
Exploit bugs or unintended mechanics
Modify the client or packet data
Violations may result in account termination, item removal, and legal action under the UK Computer Misuse Act 1990.
We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
We use:
Mixpanel for gameplay analytics
Discord OAuth for identity linkage
Cookies and session tokens for web performance
We may suspend or terminate your access without notice for any breach of these Terms. Termination includes:
Revocation of licences
Deletion of items and progression
Permanent bans from all services
Refunds are not offered unless required by UK consumer protection law.
The Game and Site are provided "as is" and "as available". To the maximum extent permitted by law:
We disclaim all warranties (including merchantability, fitness for purpose)
We are not liable for indirect or consequential damages
Our total liability is capped at the amount paid by you in the last 6 months
Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.
We are not liable for events outside our control, including:
Natural disasters
Power or internet outages
Strikes
Cyberattacks
Regulatory restrictions
These Terms are governed by the laws of England and Wales. You and we agree to submit to the exclusive jurisdiction of the courts of England.
You waive any right to class action proceedings, to the extent permitted under UK law.
If you have any questions, please contact us at: [email protected]
Webb Technology Limited Registered in England and Wales
By using Soulbound, you acknowledge that you have read, understood, and agreed to these Terms, our EULA, Privacy Policy, and Content Standards Policy.
You must comply with our , which form part of these Terms.
For full details, see our .