Prize Draws, Competition and Promotions
Soulbound Promotions, Prize Draws & Competitions Policy
This policy sets out the legal terms that apply to any prize draw, competition, or promotion (collectively the "Promotion") operated by Webb Technology Limited, the developer of Soulbound.game ("Soulbound", "we", "us", "our"). By entering any Promotion, you agree to these terms.
This document is written in accordance with UK law, including the Gambling Act 2005, the Consumer Protection from Unfair Trading Regulations 2008, the ASA Code (CAP Code), and the Prize Promotions Guidance from the Gambling Commission.
1. Free to Enter
All Promotions hosted by Soulbound:
Are free to enter
Require no purchase or payment of any kind
Are based on chance, creativity, or skill, not gambling or betting
2. Eligibility
To enter a Promotion, you must:
Be 18 years or older
Be a legal resident in a country where such promotions are not prohibited
Not be an employee, contractor, or affiliate of Webb Technology Limited
Entries may be void if:
Made on behalf of someone else
Generated by a bot or automated system
Offensive, defamatory, or in breach of our Content Policy
3. How to Enter
Entry requirements will be listed on the relevant Soulbound channel (website, Discord, social media, or app). This may include:
Completing a form
Posting in a specific thread
Participating in a live event
All Promotions will clearly state:
The start and end dates
The method of entry
The number and nature of prizes
The selection criteria (random draw or judged)
4. Prizes
Prizes are as described and non-transferable
We may substitute a prize for one of equal or greater value
Any physical goods will be shipped to winners within a reasonable timeframe
Soulbound is not responsible for customs, tax, or import duties
Winners are solely responsible for using digital prizes (e.g. in-game currency, items, or tokens)
5. Selection & Winners
Random Prize Draws:
Winners will be selected randomly using a verifiable method
Results are final unless otherwise stated
Judged Contests:
Judged by a panel based on stated criteria (e.g., creativity, accuracy)
Judging is at our sole discretion
In-Game Competitions:
Winners determined by event mechanics (e.g., top scores, fastest completion)
Game updates or balance changes will not invalidate results unless fairness is clearly impacted
6. Winner Notification
Winners will be contacted via the method of entry (e.g. Discord DM, email, or forum post).
If a winner does not respond within 7 days, a replacement may be selected
Winners must provide any required information (e.g., name, address, wallet address)
Winners may be required to confirm eligibility
We may publicly announce winners by Discord name, in-game username, or country, unless they opt out.
7. Publicity
Winners may be asked to participate in promotional material (e.g. livestream shoutouts, social media posts). Participation is voluntary. By entering, you grant us permission to use your Discord or in-game name in such materials unless you object.
8. Data Protection
Share your data with fulfillment partners (only as required)
Retain data only as long as necessary to fulfill the prize and audit the Promotion
9. Disqualification
We reserve the right to disqualify any participant who:
Attempts to manipulate or cheat the Promotion
Acts contrary to the spirit of fair play
Submits offensive, abusive, or fraudulent entries
Our decision on disqualification is final.
10. Limitation of Liability
We are not responsible for:
Entries lost due to technical failure or platform downtime
Prizes lost in transit
Any personal injury, loss, or damage arising from use of the prize
Nothing in this policy affects your statutory rights under UK law.
11. Governing Law
These Promotion terms are governed by the laws of England and Wales. All disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Questions?
If you have any questions or concerns regarding a Promotion, contact:[email protected]
We love running community competitions and will always strive to make them fun, fair, and rewarding. Thanks for participating and good luck!
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